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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Gäste Kommentare

 
Unser Engagement

Meinungen unserer Gäste hilft uns zu verbessern und seine Bedürfnisse und Anforderungen zu verstehen.
Die Gästebefragung sind verschickt an diejenigen, die durch unser Web-site gebucht haben. Alle Kommentare mit Genehmigung des Autors, werden veröffentlicht werden.
Das Management behält sich das Recht zu antworten, zu klären, was passiert ist.

Total

3.9
Bezogen auf
4947 bewertungen

Punkteübersicht

Zimmer Qualität: 4.6
Zimmer Sauberkeit: 4.7
Hilfsbereitschaft der Rezeption Personal: 3.9
Frühstück Qualität: 3.9
Weiter empfehlen: 3.9
Eugenio
Italy
01 Oct 2015
Il cliente non ha lasciato un commento
8
Anonymous
Italy
01 Oct 2015
Il cliente non ha lasciato un commento
9
Yolande Vervliet
Belgium
01 Oct 2015
A very nice hotel.
8
Anonymous
Spain
01 Oct 2015
Il cliente non ha lasciato un commento
7
David Stumpo
USA
01 Oct 2015
A wonderful hotel for Venice. The staff were extremely helpful and friendly. Barbara did a fantastic job each day in the breakfast room. Thanks for a wonderful stay. I won't hesitate to return and recommend it.
10
Leslie Schnyder
Switzerland
01 Oct 2015
We really enjoyed our stay at StElena! The perfect Hotel for a Biennale visit - but also for every other Venice visit.
9
Michiel Pothoff
Netherlands
09 Sep 2015
Each two years we visit Hotel Sant'Elena, each time it's a way of homecoming and a good stay in Venice.
7
Anonymous
UK
09 Sep 2015
Everything very good except evening meal in restaurant which was below average.
8

Dear Guest,

thank you for leaving a comment on your stay at our BEST WESTERN PREMIER Hotel Sant'Elena. Your opinion is important for us.

We are sorry our dinner did not satisfy your taste; we hope you could accept our apologies.

We reported your words to our chef in order to improve the quality of the dishes we serve at our restaurant.

Thank you for staying at our BEST WESTERN PREMIER Hotel Sant’Elena. We sincerely hope to see you soon to serve once more your lodging needs.

Kind regards,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena

Anonymous
Spain
02 Sep 2015
Hotel fabuloso, lejos de las aglomeraciones y a 5 minutos del centro. Personal encantador y desayuno excelente. Hotel accesible para personas con movilidad reducida. Hemos pasado unos días en Venecia con la familia y la experiencia ha sido genial ! Felicidades por vuestro hotel! Lo recomendaremos sin duda.
10
Jacek
Poland
02 Sep 2015
Too slow internet connection
9

Dear Mr Jacek,

thank you for taking the time to complete the web survey on your stay at our BEST WESTERN PREMIER Hotel Sant'Elena. We appreciate a lot your decision.

We would like to inform you we reported your observation on the internet connection to our technical manager who will check soon the strenght of the signal.

We are honored you chose our home for your stay in Venice and we hope to see you in the future.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant'Elena

Noell van Gool
Netherlands
02 Sep 2015
We were here for the third time; that speaks for itself.
10
Natasha LoPresti
USA
02 Sep 2015
Excellent stay. Beautiful hotel in a perfect location. Very accommodating and informative staff.
10
Géraldine Millet-Coden
France
02 Sep 2015
Hôtel au calme avec une chambre spacieuse et un personnel très disponible. Nous y retournerons avec grand plaisir.
9
Kurt G.
Belgium
02 Sep 2015
A verry good hotel , it was not my first time in the hotel and it shall not be the last time.
9
Patricia
USA
14 Aug 2015
Great hotel away from the Mahem of tourists. Two minutes walk to the public transportation. Highly recomended.
10