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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

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Total

4.6
Bezogen auf
4060 bewertungen

Punkteübersicht

Zimmer Qualität: 4.6
Zimmer Sauberkeit: 4.6
Hilfsbereitschaft der Rezeption Personal: 4.7
Frühstück Qualität: 4.7
Weiter empfehlen: 4.6
Albert
Spain
05 Jan 2016
Il cliente non ha lasciato un commento
8
Helena
Ireland
05 Jan 2016
Our room was airy (12 foot high ceiling, I think) and very spacious. In-room tea/coffee facilities were very welcome in addition to complimentary afternoon tea and cakes in the bar. Booking directly with the hotel gave us added advantages of a welcome drink of choice and 20% discount in the restaurant. Finally, access was brilliant - so handy pulling a case on the flat a mere 150m from the waterbus rather than tackling the numerous steps and bridges elsewhere. We found our way quite easily but hotel signage could be made more visible. A lovely 15 minute walk to San Marco or 5 minutes on the waterbus and it was incredibly helpful to have the electronic signage showing arrival times in both directions. We were delighted with our choice and would definitely stay there on any future trip to Venice. Mille grazie!
10
Benton Tong
USA
05 Jan 2016
Il cliente non ha lasciato un commento
10
Pierre Demarets
France
05 Jan 2016
Staff recomended a very nice osteria. Only problem were the pillows and the shutters of one window that we couldn't fully open.
8
Anonymous
Italy
05 Jan 2016
Il cliente non ha lasciato un commento
8
Maurizio
Italy
05 Jan 2016
Ottimo hotel per essere fuori dal caos in area residenziale di Venezia con breve percorso in vaporetto per raggiungere il centro della città o il Lido di Venezia. Giardini pubblici nelle immediate vicinanze curati e piacevoli per chi ha bambini. A piedi rilassante e romantica passeggiata per raggiungere San Marco. Camera tripla molto spaziosa ed accogliente. Pulizia ottima dei locali. Colazione ricca e personale professionale.
9
Patricia S.
UK
03 Dec 2015
Our junior suite was great! Wonderful breakfast. Staff very friendly & spoke English. Delicious breakfast; great selections. Cute neighborhood. Very close to vaporetto.
10
Wachter Gertraud
Germany
03 Dec 2015
Das Hotel erfüllt alle Erwartungen. Liegt ruhig, abseits des Touristenrummels. Nur zum Empfehlen.
10
Bernd R.
Germany
03 Dec 2015
Il cliente non ha lasciato un commento
9
Timo Klumpp
Germany
03 Dec 2015
Einflüsterungen Das Restaurant sollte Sonntag geöffnet sein, dafür besser am Montag geschlossen sein.
9
Anonymous
Germany
03 Dec 2015
Sehr gute Lage, sehr gutes großzügiges Frühstücksbuffet.
9
Richard
France
03 Dec 2015
Excellent.
9
Jean-Luc Rothéa
France
06 Nov 2015
Hôtel très propre et très agréable, dans un endroit calme à 10 mn de la place st Marc en vaporetto (l'arrêt est tout proche de l'hôtel). Belle grande chambre.
8
Nikolaos Apostolou
Greece
07 Oct 2015
I paid a lot of money and I did not receive similar services. I expected something better. The value for money is not good.
6

Dear Mr Apostolou,

first of all we would like to thank you for choosing our BEST WESTERN PREMIER Hotel Sant’Elena for your stay in Venice.

We are sorry your experience here did not meet your expectations, please accept our apologizes.

All our staff are trained to offer our guests the best possible experience and to satisfy every lodging needs. For this reason, we are sorry you did not inform us immediately of your disappointment. We would have done our utmost to make your stay unique and unforgettable.

We hope to see you soon in Venice.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena

Leslie Schnyder
Switzerland
01 Oct 2015
We really enjoyed our stay at StElena! The perfect Hotel for a Biennale visit - but also for every other Venice visit.
9