Atmosfera intima e accogliente

nella Venezia più autentica

hotel relax venezia
Un ex chiostro immerso nel verde

dove rilassarsi tranquillamente

Un angolo suggestivo di Venezia

che offre scene uniche della vita quitidiana

BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Customer care policy

 

We believe that the professional and attentive staff, always available to assist you, is our greatest asset.

You are the heart and soul of our hospitality.

We believe that the professional and attentive staff, always available to assist you, is our greatest asset.

We are committed to providing immediate and efficient assistance and to meeting your requirements in a helpful and courteous manner, both before and during your stay.

Quality and Transparency are the values that guide our choices.

Quality of standards, of products and of relations with our guests; 

Transparency of our online offers and policies, always clear and authentic.

Listening is the best tool to continuously improve ourselves and satisfy our guests’ needs.

Your comments and feedback are listened to carefully, in order to understand what needs to improve and take appropriate action.

Our ultimate goal is to create the experience of a lifetime.

Every guest is special to us…that’s why our mission is to fill your stay at Hotel Sant’Elena with unforgettable memories. 

You are the heart and soul of our hospitality.