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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Guest Reviews

 
Our efforts

The opinion of our guests is fundamental to know and improve their needs.
We have sent the questionnaires to all who have booked directly on our website. All comments if authorized by the author will be published.
The management can reply to clarify what happened.

Total

5
Based on
752 reviews

Score breakdown

Quality of Guest Room: 5.1
Cleanliness of Guest Room: 5.1
Helpfulness of front desk staff: 5.1
Quality of breakfast: 5
Intent to Recommend: 5.1
Heidi Zehnder
Germany
10 Apr 2015
Hotel und Lage sehr gut, Supermarkt auf Sant'Elena fehlt. Einzelzimmer sehr klein, kein guter Fensterausblick aus Zimmer 208. Ausblick aus Zimmer 308 besser. Einzelzimmer für diese Größe und Lage im Hotel zu teuer. Sollte ich wieder nach Venedig kommen, würde ich dieses Hotel wieder wählen, jedoch ein anderes Zimmer buchen.
8

Dear Mrs Zehnder,

thank you for completing our web survey on the stay at our BEST WESTERN PREMIER Sant’Elena. For us, it is very important to receive your feedback.

We are sorry that your experience here was not completely satisfying. Our hotel was an ancient convent, so its design is very distinguishing. Thanks to this characteristic, we can count on several room types that, depending on the case, can satisfy the different needs of our guest: it all depends on the room you choose to book.

We are waiting for your next stay at our BEST WESTERN PREMIER Sant’Elena, we will offer you a room more suited to your needs.

Sincerely

Customer Care BEST WESTERN PREMIER Hotel Sant'Elena

José Murillo
Spain
02 Apr 2015
Una estancia muy agradable. Estoy seguro de volver a su hotel en mi próximo viaje a Venecia.
9
Anonymous
Germany
31 Mar 2015
Il cliente non ha lasciato un commento
10
Anonymous
UK
31 Mar 2015
Fulfilled all our requirements and as we had very good weather except for one day the stroll into Venice centre was lovely.
10
Stefano Grilli
Italy
19 Mar 2015
Bel soggiorno.
8
Gonzalo Martínez
Argentina
19 Mar 2015
Dispone de habitaciones y baños muy cómodos y modernos y es de una tranquilidad insuperable (si bien es cierto que estuve alojado fuera de temporada), encontrándose cerca medios de transportes públicos de rapido acceso al centro de Venezia. El personal es muy profesional y eficiente. Un excelente hotel, para recomendar.
10
Miguel Ángel Fernández Fernández
Spain
19 Mar 2015
Il cliente non ha lasciato un commento
10
Anonymous
Germany
19 Mar 2015
Sehr freundliches Personal, saubere und gepflegte Zimmer, etwas hellhörig, ruhige Lage. Wir haben uns wohl gefühlt.
8
Tom Alexander
19 Mar 2015
Really enjoyed it - a lovely experience.
9
Conrié
Germany
19 Mar 2015
Hotel gut erreichbar mit Vaporetto, ruhige Gegend, Super-Frühstuck.
10
Annet Reinert
Germany
19 Mar 2015
Rundum sehr zufrieden.
10
Anonymous
UK
16 Mar 2015
Il cliente non ha lasciato un commento
10
Anonymous
Austria
05 Mar 2015
Il cliente non ha lasciato un commento
9
Julian
France
05 Mar 2015
Super séjour! Si on revient, c'est au sant Elena!!!
9
W&P
Germany
24 Feb 2015
Wir kommen gerne wieder - eine Empfehlung in Venedig.
8