nella Venezia più autentica
Find out why it’s more convenient to book directly on our website:
BEST RATE GUARANTEE: look no further, the best rates of the internet are on our website www.hotelsantelena.com. If you find a lower rate prior to, or within 24 hours of, booking your hotel room, at the same terms and conditions offered by our website, contact us immediately and we will not only match that, we will also give you an additional 10% off the lower rate.
NO HIDDEN COSTS: when you book directly on our website www.hotelsantelena.com there’s no commission fee.
BETTER TERMS AND CONDITIONS: if you book through our website www.hotelsantelena.com and wish to cancel or modify an existing reservation, you may do so at more favorable conditions and with the support of our professional and multilingual staff.
BOOK THE SAFE AND EASY WAY: It takes just a few easy steps to book your stay with us: enter your arrival date and length of stay, see the pictures and the descriptions of the room, select the one that best matches your needs et voila’…done! But…is it safe? The whole process is protected and certified by Thawte, a strict security system ….so all personal data and credit card information are kept safe.
PERSONALIZED AND PROMPT CUSTOMER SERVICE: our multilingual staff provides immediate assistance in planning all the details for your stay, with guaranteed quick response times.
TRANSPARENCY: because we are committed to being as transparent as possible, all our online offers and cancellation policies are always clear and accurate.
TAILOR-MADE OFFERS: special promotions and discounts on selected packages can only be found in the dedicated section of our website.
INSTANT CONFIRMATION EMAIL: at the end of the transaction online you will receive a booking confirmation email showing the details of your reservation.
ACCURATE AND EXHAUSTIVE INFORMATION: Detailed information about the Hotel is only displayed on our website, which offers extensive description and photos of room types, maps and directions, list of events and current exhibitions, alternative ideas and our suggestions on how and what to see in Venice….only on www.santelena.com