Le opinioni dei nostri ospiti

sono importanti per noi

BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Comentarios de clientes

 
Nuestro compromiso

La opinión de nuestros clientes nos ayuda a mejorar y entender las necesidades y requerimientos.
Se enviaron cuestionarios a todos los que han reservado directamente en nuestro sitio web. Todos los comentarios serán publicados si es aprobada por el autor.
La dirección se reserva el derecho de responder sólo para aclarar lo sucedido.

Total

3.9
Basado en
4333 opiniones

Puntuación desglose

Calidad de habitación: 4.6
Limpieza de habitación: 4.7
Amabilidad del personal de recepción: 3.9
Calidad del desayuno: 3.9
Intención de recomendar: 3.9
Yolande Vervliet
Belgium
01 Oct 2015
A very nice hotel.
8
Anonymous
UK
09 Sep 2015
Everything very good except evening meal in restaurant which was below average.
8

Dear Guest,

thank you for leaving a comment on your stay at our BEST WESTERN PREMIER Hotel Sant'Elena. Your opinion is important for us.

We are sorry our dinner did not satisfy your taste; we hope you could accept our apologies.

We reported your words to our chef in order to improve the quality of the dishes we serve at our restaurant.

Thank you for staying at our BEST WESTERN PREMIER Hotel Sant’Elena. We sincerely hope to see you soon to serve once more your lodging needs.

Kind regards,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena

Michiel Pothoff
Netherlands
09 Sep 2015
Each two years we visit Hotel Sant'Elena, each time it's a way of homecoming and a good stay in Venice.
7
Jacek
Poland
02 Sep 2015
Too slow internet connection
9

Dear Mr Jacek,

thank you for taking the time to complete the web survey on your stay at our BEST WESTERN PREMIER Hotel Sant'Elena. We appreciate a lot your decision.

We would like to inform you we reported your observation on the internet connection to our technical manager who will check soon the strenght of the signal.

We are honored you chose our home for your stay in Venice and we hope to see you in the future.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant'Elena

Noell van Gool
Netherlands
02 Sep 2015
We were here for the third time; that speaks for itself.
10
Anonymous
Spain
02 Sep 2015
Hotel fabuloso, lejos de las aglomeraciones y a 5 minutos del centro. Personal encantador y desayuno excelente. Hotel accesible para personas con movilidad reducida. Hemos pasado unos días en Venecia con la familia y la experiencia ha sido genial ! Felicidades por vuestro hotel! Lo recomendaremos sin duda.
10
Kurt G.
Belgium
02 Sep 2015
A verry good hotel , it was not my first time in the hotel and it shall not be the last time.
9
Natasha LoPresti
USA
02 Sep 2015
Excellent stay. Beautiful hotel in a perfect location. Very accommodating and informative staff.
10
Géraldine Millet-Coden
France
02 Sep 2015
Hôtel au calme avec une chambre spacieuse et un personnel très disponible. Nous y retournerons avec grand plaisir.
9
Patricia
USA
14 Aug 2015
Great hotel away from the Mahem of tourists. Two minutes walk to the public transportation. Highly recomended.
10
Sonja Vanhee
Belgium
04 Aug 2015
It was not my first time. I love the hotel because of the location near to the Biënnale, the quitness of the location, the service and the rooms. Also to have contact with the local people.
9
Anonymous
France
04 Aug 2015
Il cliente non ha lasciato un commento
10
Karina P. & Thomas W.
Germany
04 Aug 2015
Wir kommen seit vielen Jahren jährlich und sind beglückt von dem fantastischen Service, der Freundlichkeit der Angestellten und der Ausstrahlung des Hotels. Es ist jedes Mal wie ein Heimkommen. Grazie!!!!!!!!
10
Anonymous
Germany
04 Aug 2015
One of best breakfast ever!
9
Anonymous
Romania
04 Aug 2015
Very nice location. Quiet and easy to commute to other places around Venice. Highly recommended.
9