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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Comentarios de clientes

 
Nuestro compromiso

La opinión de nuestros clientes nos ayuda a mejorar y entender las necesidades y requerimientos.
Se enviaron cuestionarios a todos los que han reservado directamente en nuestro sitio web. Todos los comentarios serán publicados si es aprobada por el autor.
La dirección se reserva el derecho de responder sólo para aclarar lo sucedido.

Total

4.1
Basado en
4624 opiniones

Puntuación desglose

Calidad de habitación: 4.6
Limpieza de habitación: 4.7
Amabilidad del personal de recepción: 4.1
Calidad del desayuno: 4.1
Intención de recomendar: 4.1
Anonymous
France
28 Apr 2015
Un superbe séjour dans cet hôtel très agréable, au calme mais assez proche des centres d'intérêts de la ville.
10
Anonymous
Belgium
28 Apr 2015
We were very pleased with our stay at your hotel. Thank you for upgrading us to a junior suite as a Best Western Diamond Elite member!
10
Michael Forde
UK
28 Apr 2015
Il cliente non ha lasciato un commento
10
JR
USA
28 Apr 2015
Hotel Sant'Elena was the best value in quite setting. We were able to easily access public transportation. The best experience was enjoying the tranquil atmosphere after the busy/loud/hectic yet enjoyable life Venice provides.
10
Anne and Kevin
UK
28 Apr 2015
Thoroughly enjoyed our stay, thanks.
9
Heidi Zehnder
Germany
10 Apr 2015
Hotel und Lage sehr gut, Supermarkt auf Sant'Elena fehlt. Einzelzimmer sehr klein, kein guter Fensterausblick aus Zimmer 208. Ausblick aus Zimmer 308 besser. Einzelzimmer für diese Größe und Lage im Hotel zu teuer. Sollte ich wieder nach Venedig kommen, würde ich dieses Hotel wieder wählen, jedoch ein anderes Zimmer buchen.
8

Dear Mrs Zehnder,

thank you for completing our web survey on the stay at our BEST WESTERN PREMIER Sant’Elena. For us, it is very important to receive your feedback.

We are sorry that your experience here was not completely satisfying. Our hotel was an ancient convent, so its design is very distinguishing. Thanks to this characteristic, we can count on several room types that, depending on the case, can satisfy the different needs of our guest: it all depends on the room you choose to book.

We are waiting for your next stay at our BEST WESTERN PREMIER Sant’Elena, we will offer you a room more suited to your needs.

Sincerely

Customer Care BEST WESTERN PREMIER Hotel Sant'Elena

José Murillo
Spain
02 Apr 2015
Una estancia muy agradable. Estoy seguro de volver a su hotel en mi próximo viaje a Venecia.
9
Anonymous
Germany
31 Mar 2015
Il cliente non ha lasciato un commento
10
Anonymous
UK
31 Mar 2015
Fulfilled all our requirements and as we had very good weather except for one day the stroll into Venice centre was lovely.
10