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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

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Total

4.6
Basé sur
4192 comments

Répartition des notes

Qualité de la chambre: 4.6
Propreté de la chambre: 4.7
Disponibilité des recéptionistes: 4.7
Qualité générale du petit déjeuner: 4.7
A faire noter aux amis: 4.6
Wachter Gertraud
Germany
03 Dec 2015
Das Hotel erfüllt alle Erwartungen. Liegt ruhig, abseits des Touristenrummels. Nur zum Empfehlen.
10
Bernd R.
Germany
03 Dec 2015
Il cliente non ha lasciato un commento
9
Timo Klumpp
Germany
03 Dec 2015
Einflüsterungen Das Restaurant sollte Sonntag geöffnet sein, dafür besser am Montag geschlossen sein.
9
Anonymous
Germany
03 Dec 2015
Sehr gute Lage, sehr gutes großzügiges Frühstücksbuffet.
9
Jean-Luc Rothéa
France
06 Nov 2015
Hôtel très propre et très agréable, dans un endroit calme à 10 mn de la place st Marc en vaporetto (l'arrêt est tout proche de l'hôtel). Belle grande chambre.
8
Nikolaos Apostolou
Greece
07 Oct 2015
I paid a lot of money and I did not receive similar services. I expected something better. The value for money is not good.
6

Dear Mr Apostolou,

first of all we would like to thank you for choosing our BEST WESTERN PREMIER Hotel Sant’Elena for your stay in Venice.

We are sorry your experience here did not meet your expectations, please accept our apologizes.

All our staff are trained to offer our guests the best possible experience and to satisfy every lodging needs. For this reason, we are sorry you did not inform us immediately of your disappointment. We would have done our utmost to make your stay unique and unforgettable.

We hope to see you soon in Venice.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena

Eugenio
Italy
01 Oct 2015
Il cliente non ha lasciato un commento
8
Anonymous
Italy
01 Oct 2015
Il cliente non ha lasciato un commento
9
Anonymous
Spain
01 Oct 2015
Il cliente non ha lasciato un commento
7
Yolande Vervliet
Belgium
01 Oct 2015
A very nice hotel.
8
Leslie Schnyder
Switzerland
01 Oct 2015
We really enjoyed our stay at StElena! The perfect Hotel for a Biennale visit - but also for every other Venice visit.
9
David Stumpo
USA
01 Oct 2015
A wonderful hotel for Venice. The staff were extremely helpful and friendly. Barbara did a fantastic job each day in the breakfast room. Thanks for a wonderful stay. I won't hesitate to return and recommend it.
10
Michiel Pothoff
Netherlands
09 Sep 2015
Each two years we visit Hotel Sant'Elena, each time it's a way of homecoming and a good stay in Venice.
7
Anonymous
UK
09 Sep 2015
Everything very good except evening meal in restaurant which was below average.
8

Dear Guest,

thank you for leaving a comment on your stay at our BEST WESTERN PREMIER Hotel Sant'Elena. Your opinion is important for us.

We are sorry our dinner did not satisfy your taste; we hope you could accept our apologies.

We reported your words to our chef in order to improve the quality of the dishes we serve at our restaurant.

Thank you for staying at our BEST WESTERN PREMIER Hotel Sant’Elena. We sincerely hope to see you soon to serve once more your lodging needs.

Kind regards,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena

Anonymous
Spain
02 Sep 2015
Hotel fabuloso, lejos de las aglomeraciones y a 5 minutos del centro. Personal encantador y desayuno excelente. Hotel accesible para personas con movilidad reducida. Hemos pasado unos días en Venecia con la familia y la experiencia ha sido genial ! Felicidades por vuestro hotel! Lo recomendaremos sin duda.
10