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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

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Total

4
Basé sur
4651 comments

Répartition des notes

Qualité de la chambre: 4.6
Propreté de la chambre: 4.7
Disponibilité des recéptionistes: 4
Qualité générale du petit déjeuner: 4
A faire noter aux amis: 3.9
Maurizio
Italy
05 Jan 2016
Ottimo hotel per essere fuori dal caos in area residenziale di Venezia con breve percorso in vaporetto per raggiungere il centro della città o il Lido di Venezia. Giardini pubblici nelle immediate vicinanze curati e piacevoli per chi ha bambini. A piedi rilassante e romantica passeggiata per raggiungere San Marco. Camera tripla molto spaziosa ed accogliente. Pulizia ottima dei locali. Colazione ricca e personale professionale.
9
Albert
Spain
05 Jan 2016
Il cliente non ha lasciato un commento
8
Richard
France
03 Dec 2015
Excellent.
9
Bernd R.
Germany
03 Dec 2015
Il cliente non ha lasciato un commento
9
Patricia S.
UK
03 Dec 2015
Our junior suite was great! Wonderful breakfast. Staff very friendly & spoke English. Delicious breakfast; great selections. Cute neighborhood. Very close to vaporetto.
10
Wachter Gertraud
Germany
03 Dec 2015
Das Hotel erfüllt alle Erwartungen. Liegt ruhig, abseits des Touristenrummels. Nur zum Empfehlen.
10
Timo Klumpp
Germany
03 Dec 2015
Einflüsterungen Das Restaurant sollte Sonntag geöffnet sein, dafür besser am Montag geschlossen sein.
9
Anonymous
Germany
03 Dec 2015
Sehr gute Lage, sehr gutes großzügiges Frühstücksbuffet.
9
Jean-Luc Rothéa
France
06 Nov 2015
Hôtel très propre et très agréable, dans un endroit calme à 10 mn de la place st Marc en vaporetto (l'arrêt est tout proche de l'hôtel). Belle grande chambre.
8
Nikolaos Apostolou
Greece
07 Oct 2015
I paid a lot of money and I did not receive similar services. I expected something better. The value for money is not good.
6

Dear Mr Apostolou,

first of all we would like to thank you for choosing our BEST WESTERN PREMIER Hotel Sant’Elena for your stay in Venice.

We are sorry your experience here did not meet your expectations, please accept our apologizes.

All our staff are trained to offer our guests the best possible experience and to satisfy every lodging needs. For this reason, we are sorry you did not inform us immediately of your disappointment. We would have done our utmost to make your stay unique and unforgettable.

We hope to see you soon in Venice.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant’Elena

Eugenio
Italy
01 Oct 2015
Il cliente non ha lasciato un commento
8
Anonymous
Italy
01 Oct 2015
Il cliente non ha lasciato un commento
9
Anonymous
Spain
01 Oct 2015
Il cliente non ha lasciato un commento
7
Yolande Vervliet
Belgium
01 Oct 2015
A very nice hotel.
8
David Stumpo
USA
01 Oct 2015
A wonderful hotel for Venice. The staff were extremely helpful and friendly. Barbara did a fantastic job each day in the breakfast room. Thanks for a wonderful stay. I won't hesitate to return and recommend it.
10