Commentaires de nos hôtes

L'hotel Sant'Elena était tout à fait approprié pour nous. Facile d'accès au centre historique: 30 minutes à la marche ou en vaporetto. Environnement propice au calme très apprécié après des journées de visite mouvementées. Nous avions une belle et grande chambre sur le jardin. Le seul point négatif: le confort du lit. Nous recommandons cet hotel sans hésitation.

Séjour parfait dans cet hotel chic, calme et paisible. Les prestations sont de qualité, le personnel est accueillant et professionnel, le petit-déjeuner est extraordinaire. L'hotel est situé idéalement à proximité d'une station de Vaporetto qui peut vous emmener en quelques minutes à la place Saint Marc où ailleurs, notamment vers les iles de Murano et Burano. Deux petits points négatifs mineurs : les jus de fruits du petit-déjeuner ne sont pas à la hauteur de cet établissement (un jus de fruit frais serait parfait) et le bruit fait par le personnel lorsqu'il essuie les couverts sortant de la machine à laver. A part cela, je recommande fortement cet établissement dans lequel j'espère séjourner à niveau.

Lovely hotel, very convenient to waterbus. Friendly staff, nice modern room and good breakfast. Only negative comments would be that there wasn't enough hot water for shower / bath in the mornings anda two slice toaster is not enough for all guests at breakfast.

Il cliente non ha lasciato un commento

Il cliente non ha lasciato un commento

We enjoyed our stay location is not great as there is not much around the hotel as its a residential area it was our wedding anniversary and the hotel gave us a complimentary bottle of presecco which was a very nice gesture.

We enjoyed our stay but found throughout that our room temperature was really warm despite having the heating turned off. Your staff were unable to reduce the temperature and so we had to keep the blinds up and the windows open at night (which meant that without curtains we woke up early due to the daylight coming through the blinds). Also I'm not a fan of double beds that are 2 single mattresses pushed together - a double bed should be a double mattress as the join in the middle is always uncomfortable otherwise (in fact in our room one side was slightly higher than the other!). The choice at breakfast was quite limited in the hot foods with only mini hot dog sausages, scrambled eggs and cooked ham on offer. Finally our booking said about a special room for children, the line on the booking is misleading as your reception staff explained it just meant specific things added to the room if required when travelling with children (eg the wii console etc). We requested a wii console and it was brought to our room but your member of staff couldn't get the controls working - I managed to work out how to sync the controls by googling how to on our iPad!