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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

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Totale

4.6
Basato su
4106 giudizi

Dettaglio punteggio

Qualità della camera: 4.6
Pulizia della camera: 4.6
Disponibilità dello staff: 4.7
Qualità della colazione: 4.7
Da raccomandare agli amici: 4.6
Antje und Jürgen Gräser
Germany
04 Ago 2015
Wer fernab der Hektik eine ruhige aber doch zentral gelegene Übernachtungsmöglichkeit sucht, ist in diesem Hotel sehr gut aufgehoben. Tolle Zimmer, sehr nettes und aufmerksames Personal, Frühstück im Garten, nette Bars in der Nähe ... der nächste Besuch ist schon in Planung.
10
Anonymous
Romania
04 Ago 2015
Very nice location. Quiet and easy to commute to other places around Venice. Highly recommended.
9
Anonymous
USA
04 Ago 2015
Loved it.
10
Sonja Vanhee
Belgium
04 Ago 2015
It was not my first time. I love the hotel because of the location near to the Biënnale, the quitness of the location, the service and the rooms. Also to have contact with the local people.
9
Anonymous
France
04 Ago 2015
Il cliente non ha lasciato un commento
10
Karina P. & Thomas W.
Germany
04 Ago 2015
Wir kommen seit vielen Jahren jährlich und sind beglückt von dem fantastischen Service, der Freundlichkeit der Angestellten und der Ausstrahlung des Hotels. Es ist jedes Mal wie ein Heimkommen. Grazie!!!!!!!!
10
Anonymous
Germany
04 Ago 2015
One of best breakfast ever!
9
Margrith Kubli-Marty
Switzerland
04 Ago 2015
Il cliente non ha lasciato un commento
9
Anonymous
France
04 Ago 2015
Très bon séjour dans un lieu calme et reposant. Petit déjeuner varié et de qualité ( en dehors des jus de fruits qui n'en sont pas…) Le personnel est agréable et professionnel.
8
Anonymous
USA
19 Giu 2015
My stay was great. I liked the breakfast lot, and the fact that vegan diet was provided for. Can't say enough about the inner courtyard. The room too was very comfortable, and the bathroom with a real bathtub made it all feel very special. The staff was very helpful about transport and how to find places. I also appreciated the quiet in the hotel. The area too was very calm after the busy city center. I hope to return off season to be able to enjoy seeing more of Venice.
10
Mark Thompson
USA
19 Giu 2015
Fabulous. Loved the location and cleanliness.
9
Anonymous
UK
19 Giu 2015
Excellent hotel - room clean and comfortable - excellent food - quiet area of Venice.
10
Anonymous
Spain
19 Giu 2015
Nos gustó el hotel y su localización.
10
Anne Murdock
UK
28 Maggio 2015
Friendly and helpful staff, very professional. Rooms very clean, modern and spacious except for the bathroom where we found the shower rather cramped.
10
Anonymous
UK
28 Maggio 2015
EVERYTHING WAS EXCELLENT, EXCEPT weak shower (not enough water throughput.) Abysmal internet connection.
10

Dear Guest,

thank you for choosing our BEST WESTERN PREMIER Hotel Sant’Elena for your stay in Venice. We think that any comment from our guests, either positive or negative, is important to improve the quality of our hotel.

We are happy you enjoyed your experience here: the customer satisfaction is indeed the main goal of our management.

We would like to thank you for informing us of the problem with the shower. Our maintenance engineer has already controlled the room and fixed it. We also informed our Information and Communication Technology team about the weakness of the internet connection and currently it works well.

We are honored you chose our home for your stay in Venice and we hope to see you soon to serve once more your lodging needs.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant'Elena