Commentaires (originale langue)

Date

Totale evaluation

Andreas B., Germany

 Lovely Stay, Thank you!

Fri, 18/12/09

9

Jenny, UK

Fabulous, thank you!

Mon, 30/11/09

9

Anonymous, Belgium

We were satisfied about the hotel and breakfast. We ordered and paid for a room Deluxe. However, we were surprised to receive a room rather small in comparison to the rooms next to room on the same floor (we stayed in room 503) …

Wed, 25/11/09

9

Anonymous, USA

Amenities and location great.

Wed, 18/11/09

9

Jean Foncoux, Belgium

Great, so quiet, so kind.

Thu, 17/11/09

8

Anonymous, Germany

We had a very warm welcome at your hotel, when we arrived in the morning. The young men at the reception invited us for breakfast and was very, very helpful in answering our questions and solving small problems. Thank you again , we shall definitely come back!

Mon, 16/11/09

10

Anonymous, UK

 Marvelous, as always. Already looking forward to our return for the next Biennale. Perhaps then I will achieve my goal of tasting each of the fresh cakes, pastries and coffees you offer at breakfast... not to mention the fresh fruits. Perfect before a hard day's walking around Venice.

Mon, 16/11/09

10

Jo Weyden, Netherland

We had a very nice stay, we liked the quiet surrounding.

Sat, 31/10/09

8

Anonymous, UK

Giulia at the front desk was WONDERFUL!!!! She was very welcoming and helpful. Her service alone would make us want to return to this hotel. The wait staff in the restaurant was much less friendly and helpful, sufficient but nothing special. We really loved this hotel and our overall experience. The internet access, the welcome message on the TV upon entering our room, the clean up of the room while we were at breakfast and the kindness of Giulia were our favourite aspects of this hotel, we loved it!

Sat, 31/10/09

10

Levin Theodore, UK

We loved our stay at Hotel Sant-Elena (our second visit to the hotel), and will certainly return again. My only small recommendation: wireless Internet access in rooms would be nice. Due to a technical problem with my computer, I couldn't use cable, and had to come down to the lobby every time I wanted to use Internet.

Sat, 31/10/09

10

Uwe Zeuner, Germany

It was a nice stay in Venice in your hotel.

Sat, 31/10/09

7

Anonymous, Germany

We really enjoyed our stay at Sant'Elena. Only one minor point: the breakfast room is too crowded.

Mon, 26/10/09

8

Mike Dean, UK

Short but nice, good location, nice walk into centre of Venice.

Mon, 19/10/09

9

Rachel Spary, UK

We had a very enjoyable stay at the hotel and would have no hesitation in returning or recommending the property.

Mon, 19/10/09

9

Alan –UK

We have stayed on 3 occasions in Venice.This is by far the best Hotel we have stayed at and will reccomend to all our friends.It is a superb location,quiet ,peacefule and yet so close to the hustle and bustle of Venice--"An oasis of Tranquility"-close to real people of Venice. A real find!!

30/09/2009 Wednesday

10

Kuhlenborg Annette-Germany

It was very nice and I will come back

30/09/2009 Wednesday

8

Bob-Malta

we paid over €250 a night for a hotel which should have cost not more than €150. Dirty carpets & sofas in room, cheap soaps, bad staff at b'fast, cheap food at b'fast, bad expresso! (in italy this is not acceptable!!)

28/09/2009 Monday

4

Anonymous –Chile

Agradable hotel, muy buena atenciòn del personal del front desk y los alrededores muy tranquilo,para estar en Venecia muy agradable no estar rodeados de turistas.

25/09/2009 Friday

8

Aubrey Murnaghan-Ireland

Excellent food. Very clean hotel & very helpful staff. Very quiet area to stay in but easy to get to.

23/09/2009 Wednesday

9

Fiona-UK

a short but very pleasant stay. peaceful area but within chort walking distance to regular ferry and a very pleasant stroll along canal into centre

21/09/2009 Monday

9

Anonymous-UK

Internet was down for 3 days during our stay. Breakfast was good, but the same everyday - changes every now and the would be great

14/09/2009 Monday

8

Electra Apostolopoulou-Greece

The overall stay was very pleasant - I actually preferred the location than staying within San Marco sqr area. I think "quality for money" wise the hotel and the area is much better with a quick 3-stop vaporetto ride to the main sqr. or otherwise a 20 min. walk.

14/09/2009 Monday

9

Jason Williams-UK

Had very pleasant stay, child friendly and staff happy to follow through any requests e.g. cot, milk for bottle. We will definitely return sometime in the future.

31/08/2009 Monday

8

Vanessa Cornassoli-UK

I loved my stay at your hotel, I think the location is great, because is not just right next to the busy places as Piazza San Marco, so you can rest peacefully every time you want to, but at the same time you can easily get there. The cleaning was absolutely great. The room was very good as well; the only thing I would replace is the carpet, that looks a little bit old. Regarding the breakfast, all the items served were from excellent quality, but (being a little “picky”), I would add some variety of cheeses - as there are a lot of wonderful Italian cheeses!

31/08/2009 Monday

9

Lori Ergas-Canada

Our family enjoyed the Hotel St. Elena soooo much!!! We have stayed before near St. Marks Square and will never do so again! We loved the surroundings of the hotel, the size of the rooms, the staff and the breakfast was amazing--loved sitting outside to eat. We enjoyed so much walking around the neighborhood of the hotel --a real special place! The 20 minute walk into The busy area was beautiful and we didn't even use our 24 hour vaporetto ticket as we enjoyed the walk so much. Haven't stopped talking about it--have recommended it already and will keep doing so! Can't wait to come back!

31/08/2009 Monday

10

Anonymous-Belgium

You have a nice garden but no umbrella for sun and location for tea of drink before dinner.

21/08/2009 Friday

8

Cris-Spain

Trato excelente, habitacion perfecta y muy tranquila. La mezcla de moderno con clasico, hace que el hotel sea muy especial. Destacar como positivo, la cercania de la parada del vaporetto a 10 minutos de la Plaza San Marcos.

18/08/2009 Thurday

10

James-UK

This is my second stay at your hotel,it is in a great location for visiting the Biennial and is also in a nice quiet area away from the over touristy hustle and bustle. I will defiantly return next time i want to visit the biennial or the Palazzo Grassi and Punta della Dogana. The breakfast could however be improved.

17/08/2009 Monday

7

W.Lieser-Germany

The chair covering was dirty, used

29/07/2009 Wednesday

7

Alan & Eileen Brown-UK

We have stayed on 3 occasions in Venice.This is by far the best Hotel we have stayed at and will reccomend to all our friends.It is a superb location,quiet ,peacefule and yet so close to the hustle and bustle of Venice--"An oasis of Tranquility"-close to real people of Venice. A real find!!

30/09/2009 Wednesday

10

Kuhlenborg Annette-Germany

It was very nice and I will come back

30/09/2009 Wednesday

8

Dorothy –Canada

After the busyness of the city centre, it was so peaceful to return to the hotel..a jewel

28/09/2009 Monday

10

Bob-Malta

we paid over €250 a night for a hotel which should have cost not more than €150. Dirty carpets & sofas in room, cheap soaps, bad staff at b'fast, cheap food at b'fast, bad expresso! (in italy this is not acceptable!!)

28/09/2009 Monday

4

Anonymous –Chile

Agradable hotel, muy buena atenciòn del personal del front desk y los alrededores muy tranquilo,para estar en Venecia muy agradable no estar rodeados de turistas.

25/09/2009 Friday

8

Aubrey Murnaghan-Ireland

COMMENTO E NOME UTENTE

DATA

OVERALL EXPERIENCE

Excellent

Anonymous, Australia

29/12/2009 Tuesday

10

Very pleasant stay, very fair prices _ we'll come again!

Anonymous, Austria

29/12/2009 Tuesday

9

Overall positive with the following exceptions: no wireless coverage in our room and cable connection did not work, cleaning was good but no refill of tea or sweetener - attention to detail missing, beds quite hard, hairdryer quiet cheap for level of hotel

Albus Silke, Germany

29/12/2009 Tuesday

7

We had a lovely stay at Hotel Sant'Elena. The hotel was outstanding. The rooms were very modern and large. The staff were very friendly and helpful. The location is perfect - close enough to walk to the square but far away enough to be quiet and not busy with all the tourists. We will definitely recommend to others and hope to return one day.

Sally Gibbons, South-Africa

30/12/2009 Wednesday

10

Très good Hotel with a devoted and nice staff. It was our second stay and we hesiterons not to return.

Veron, France

19/01/2010  Tuesday

10

l'hotel è situato in un posto meraviglioso, con giardini e passeggiate a circa 20 minuti da San Marco e 2 minuti alla fermata del vaporetto che vi porta da pertutto da murano, burano, lido…

Daniele, Italy

19/01/2010 Tuesday

7

Lovely Stay, Thank you!Andreas B., Germany

18/12/09 Friday

9

Fabulous, thank you!

Jenny, UK

 30/11/09 Monday

9

We were satisfied about the hotel and breakfast. We ordered and paid for a room Deluxe. However, we were surprised to receive a room rather small in comparison to the rooms next to room on the same floor (we stayed in room 503) …

Anonymous, Belgium

25/11/09            Wednesday

9

Amenities and location great.

Anonymous, USA

 18/11/09 Wednesday

9

Great, so quiet, so kind.

Jean Foncoux, Belgium

17/11/09 Thursday

8

We had a very warm welcome at your hotel, when we arrived in the morning. The young men at the reception invited us for breakfast and was very, very helpful in answering our questions and solving small problems. Thank you again , we shall definitely come back!

Anonymous, Germany

 16/11/09 Monday

10

Marvelous, as always. Already looking forward to our return for the next Biennale. Perhaps then I will achieve my goal of tasting each of the fresh cakes, pastries and coffees you offer at breakfast... not to mention the fresh fruits. Perfect before a hard day's walking around Venice.

Anonymous, UK

 16/11/09 Monday

10

We had a very nice stay, we liked the quiet surrounding.

Jo Weyden, Netherland

31/10/09 Saturday

8

Giulia at the front desk was WONDERFUL!!!! She was very welcoming and helpful. Her service alone would make us want to return to this hotel. The wait staff in the restaurant was much less friendly and helpful, sufficient but nothing special. We really loved this hotel and our overall experience. The internet access, the welcome message on the TV upon entering our room, the clean up of the room while we were at breakfast and the kindness of Giulia were our favourite aspects of this hotel, we loved it!

Anonymous, UK

 31/10/09 Saturday

10

We loved our stay at Hotel Sant-Elena (our second visit to the hotel), and will certainly return again. My only small recommendation: wireless Internet access in rooms would be nice. Due to a technical problem with my computer, I couldn't use cable, and had to come down to the lobby every time I wanted to use Internet.

Levin Theodore, UK

 31/10/09 Saturday

10

It was a nice stay in Venice in your hotel.

Uwe Zeuner, Germany

 31/10/09 Saturday

7

We really enjoyed our stay at Sant'Elena. Only one minor point: the breakfast room is too crowded.

Anonymous, Germany

26/10/09 Monday

8

Short but nice, good location, nice walk into centre of Venice.

Mike Dean, UK

 19/10/09 Monday

9

We had a very enjoyable stay at the hotel and would have no hesitation in returning or recommending the property.

Rachel Spary, UK

 19/10/09 Monday

9

We have stayed on 3 occasions in Venice.This is by far the best Hotel we have stayed at and will reccomend to all our friends.It is a superb location,quiet ,peacefule and yet so close to the hustle and bustle of Venice--"An oasis of Tranquility"-close to real people of Venice. A real find!!

Alan & Eileen Brown-UK

30/09/2009 Wednesday

10

It was very nice and I will come back

Kuhlenborg Annette-Germany

30/09/2009 Wednesday

8

we paid over €250 a night for a hotel which should have cost not more than €150. Dirty carpets & sofas in room, cheap soaps, bad staff at b'fast, cheap food at b'fast, bad expresso! (in italy this is not acceptable!!)

Bob-Malta

28/09/2009 Monday

4

Agradable hotel, muy buena atenciòn del personal del front desk y los alrededores muy tranquilo,para estar en Venecia muy agradable no estar rodeados de turistas.

Anonymous -Chile

25/09/2009 Friday

8

Excellent food. Very clean hotel & very helpful staff. Very quiet area to stay in but easy to get to.

Aubrey Murnaghan-Ireland

23/09/2009 Wednesday

9

a short but very pleasant stay. peaceful area but within chort walking distance to regular ferry and a very pleasant stroll along canal into centre

Fiona-UK

21/09/2009 Monday

9

Internet was down for 3 days during our stay. Breakfast was good, but the same everyday - changes every now and the would be great

Anonymous-UK

14/09/2009 Monday

8

The overall stay was very pleasant - I actually preferred the location than staying within San Marco sqr area. I think "quality for money" wise the hotel and the area is much better with a quick 3-stop vaporetto ride to the main sqr. or otherwise a 20 min. walk.

Electra Apostolopoulou-Greece

14/09/2009 Monday

9

Had very pleasant stay, child friendly and staff happy to follow through any requests e.g. cot, milk for bottle. We will definitely return sometime in the future.

Jason Williams-UK

 31/08/2009 Monday

8

I loved my stay at your hotel, I think the location is great, because is not just right next to the busy places as Piazza San Marco, so you can rest peacefully every time you want to, but at the same time you can easily get there. The cleaning was absolutely great. The room was very good as well; the only thing I would replace is the carpet, that looks a little bit old. Regarding the breakfast, all the items served were from excellent quality, but (being a little “picky”), I would add some variety of cheeses - as there are a lot of wonderful Italian cheeses!

Vanessa Cornassoli-UK

31/08/2009 Monday

9

Our family enjoyed the Hotel St. Elena soooo much!!! We have stayed before near St. Marks Square and will never do so again! We loved the surroundings of the hotel, the size of the rooms, the staff and the breakfast was amazing--loved sitting outside to eat. We enjoyed so much walking around the neighborhood of the hotel --a real special place! The 20 minute walk into The busy area was beautiful and we didn't even use our 24 hour vaporetto ticket as we enjoyed the walk so much. Haven't stopped talking about it--have recommended it already and will keep doing so! Can't wait to come back!

Lori Ergas-Canada

31/08/2009 Monday

10

You have a nice garden but no umbrella for sun and location for tea of drink before dinner.

Anonymous-Belgium

 21/08/2009 Friday

8

Trato excelente, habitacion perfecta y muy tranquila. La mezcla de moderno con clasico, hace que el hotel sea muy especial. Destacar como positivo, la cercania de la parada del vaporetto a 10 minutos de la Plaza San Marcos.

Cris-Spain

18/08/2009 Thurday

10

This is my second stay at your hotel,it is in a great location for visiting the Biennial and is also in a nice quiet area away from the over touristy hustle and bustle. I will defiantly return next time i want to visit the biennial or the Palazzo Grassi and Punta della Dogana. The breakfast could however be improved.

James-UK

17/08/2009 Monday

7

The chair covering was dirty, used

W.Lieser-Germany

29/07/2009 Wednesday

7

It was a very pleasant stay in a good hotel in a quiet neighbourhood of Venice near the Biennale. If one would like to visit the Biennale Hotel Sant' Elena is an excellent choice!

Miedema Anneke-Netherlands

28/07/2009 Thursday

7

we had a lovely stay in hotel sant'elena not to far away from the centre (easy to get there with different vaporettos) and thanks to the quiet environement very quiet nights we also had one night dinner in the restaurant and the food was delightful

Rosa-Mari Van Hoydonck-Belgium

22/07/2009 Wednesday

9

Just excellent, again. This is the second time that we have stayed

Richard Honey-UK

22/07/2009 Wednesday

10

fantastic will definitely return. It is so nice to have a place to relax in the busy city

Adrian Litman-UK

22/07/2009 Wednesday

9

The staff was great. I love the park area right next to the hotel. We spent a lot of time there, watching the local people. Very friendly..!

Howard Ruhlman-UK

20/07/2009 Monday

10

Very nice hotel - beautiful residential district - very calmly - proximity Vaporetto, Giardini, Arsenale, Lido

Susanna-Switerland

15/07/2009 Wednesday

10

First time a travelled without my family. Room was clean but very small. But what bothered me the most were the very small and too much high windows.

De Schepper Greet-Belgium

15/07/2009 Wednesday

7

It is the best place to stay in Venice, also a very nice area around the hotel. Green, parks…

Alois and Waltraud Endl-Austria

12/07/2009 Sunday

10

this is one of the nicest hotel we have ever stayed at. Staff, room, restaurant and location were lovely. Very reasonable price for such high quality

John and Fran Whitehurst-UK

10/07/2009 Friday

10

the staff is not interessted to help their guests. you have to ask for everything and if you don´t ask the service is poor. breakfirst: if you don´t ask for cappucino you will get very poor coffee on a warm plate. no service at the table. roomservice. in the room are different coffee and teas. if you use coffee you don´t get it new, you get more tea...??? if you pass reception they don´t stop to work with pc or talking to eachother. they don´t give you a good and welcome feeling overthere.

Radtke Reinhild-Germany

02/07/2009 Thursday

5

This Hotel was a very good choice. It is a little further away from San Marco and other tourist 'sights' but that is the secret to its charm. It is right on the door step to a vaporetto stop and is only a few minutes walk into San Marco Square, but is in a delightfully green and leafy residential area. It is next to a park that is a great place to sit back and relax away from the tourist hoards and watch the locals go about their day - walking the dog, playing a game of soccer, sharing the latest gossip, watching the children play. Here you get to see the real Venice as well as the tourist Venice. The hotel itself was also excellent. It was fresh, clean and comfortable. There was a good selection at breakfast and the staff were efficient and helpful. Overall, good value for money. When I return to Venice I will not hesitate to stay here again.

Amber-Australia

01/07/2009 Wednesday

9

Nothing else to say than "perfect". Quiet hotel in a quiet area, close to the vaporetto, or only 15 mins of walk from the crowdiest area!

Anonymous-France

26/06/2009 Friday

9

We really enjoyed our stay at the Sant'Elena. It was in a very nice, quiet part of the city, yet was easily accessible by foot or Vaporetto. The hotel was lovely, the staff friendly and efficient.

Brian Vaughan-Canada

24/06/2009 Wednesday

9

We enjoyed our stay very much. It was like being in a private garden. The breakfast was the best we have seen (going tll 11 am as well). Would love to return.

Carolyn Neary-Australia

20/06/2009 Saturday

9

A very comfortable and quiet hotel in a lovely residential setting well away from the busy centre of Venice. This contributed greatly to what was a truly wonderful holiday

Stewe Hawkins-UK

31/05/2009 Sunday

8

We loved your hotel and the staff. The location was nice it put you right in with the local venentians and away from the hustle and bustle of the tourists. One downside was your restaurant dinner menu had no selection. We did not eat dinner there once and there was nothing for a small snack. Breakfast was wonderful, a great selection of food for everyone. Matta one of your breakfast staff was excellent. He always greeted us with a smile and he remembered our espresso macciatos each and every morning. He was very helpful and friendly.We will definitely stay at your hotel again and will recommend it to our friends and family. We absolutely loved venice what a wonderful place

Michelle Williams-USA

31/05/2009 Sunday

8

Everything from check in to the speed check out (which is a great idea) was relly good. The location is perfect for people who like to stay away from San Marco but still be within walking distance (15mins along the waterfront) or take the very pleasant vaporetta ride which has a stop near the hotel.

Bernadette-Singapore

21/05/2009 Thursday

9

Hotel location is good, away from tourist hazzle and dazzle. Breakfast plus-plus. Personnel professional and helpful. Only main minus is the dirty carpets in the rooms.

Anssi Holtari-Finland

08/05/2009 Friday

8

Personale gentile e disponibile, hotel pulito e curato. Siamo stati molto bene. L'hotel è molto vicino alla fermata del vaporetto. La zona è molto tranquilla e si dorme molto bene, l'ideale per famiglie con bambini, bellissimo parco giochi nelle vicinanze.

Iris-Switerland

27/04/2009 Monday

9

A truly lovely hotel in a quiet setting. Very helpful reception staff with good knowledge of local restuarants. Lovely to be away from all the tourists

Kirsten Gunn-UK

27/04/2009 Monday

9

Thank you, your hotel and your staff support were part of a wonderful experience.

Rodrigo Rangel-Mexico

22/04/2009 Wednesday

9

My husband and I have just returned from a 4 night stay at the excellent Sant'Elena. All of the staff were both friendly and helpful. Our room(a jnr suite) was both spacious and comfortable. The breakfast buffet had an excellent choice and the breakfast room had lovely views of the garden. Very well located, a slow amble of 15-20 mins to St Mark's Square. 2 mins to the vaporetto stop. 6 mins and 1 stop to the Lido, which has an excellent choice of bars and restaurants. All in all, a fabulous long weekend. We would not hesitate to recommend this hotel.

Amanda-UK

10/04/2009 Friday

10

We were very pleased with our room. Everything was satisfying and we would like to come back at any time!

Fecke Helmut Germany

31/03/2009 Tuesday

9

Excellent hotel in good location, professional staff and good food and room great offer on the internet enjoyed the experience

Ian Edwards UK

31/03/2009 Tuesday

9

Un hôtel de qualité dans un des rares quartiers verdoyants de Venise.Un endroit où repos n'est pas un vain mot.Le personnel est très agréable.

Anonymous- France

31/03/2009 Tuesday

10

Everything was nearly perfect und this hotel can strongly be recommended to everybody who likes to stay in Venice in a very comfortable hotel but in quiet area. Access to the vaporetti is around the door for reaching all interesting places easily and fast. Further it's also possible to do walk by feet to San Marco plaza in app. 20 minutes. We've enjoyed the stay and would come to this hotel again if to Venice again. Service fine and excellent breakfast. By the way, a cozy pizza restaurant for locals ( no tourists ! ) around the door with perfect and traditional italian pizza food there.

Morawe Hans Joachim-Germany

24/03/2009 Tuesday

9

It was a great experiance and a wonderful stay. the only problem is that i didnt like the way two single beds were connected to make one king size. it didnt suit the quality of the room nor your hotel. otherwise everything was better than i had imagined. the staff was friendly and cooperative. food was too good and most important cleaning was spotless

Sevki Sabriler-Turkey

22/03/2009 Sunday

9

Very enjoyable and would definitely stay there if we get to return. The room was lovely and very clean and the staff were very pleasant. Loved the location and walk to St Mark's square. Would have been helpful to have a book about local attractions & room service/restaurant menu in the room. But we had a fantastic trip to Venice and I would def recommend your hotel to a friend. Thank you for a pleasant stay.

Andrea and Simon-UK

18/03/2009 Wednesday

10

The rooms were a bit too warm and the individual temperature controls did not work, but otherwise it was a lovely hotel and we very much enjoyed our stay (despite having no luggage, thanks to American Airlines!). We liked the fact that the hotel was outside the hustle and bustle of St. Marks and the Grand Canal.

Ms. D. Hickey-USA

18/03/2009 Wednesday

9

Some of the female staff were very rude (the older lady was extremly pleasant) but the others were very unapproachable and our first impression was that they were Very rude. We had dinner in the resturant and had to ask were the member of staff was even though we had reserved a table, although there was no need as it was very quiet, there was no music in the resturant which obviously equal zero atmosphere such simple things would make it so much nicer. the food was good nothing to write home about. the room was a junior suite it was a nice size but nothing else special about the room at all, if i had paid full price for this stay i would have been extremly dissapointed with the room indeed. overall i didnt have any major complaints and it was good but not an expcetional 4 star hotel.

Anonymous-UK

25/02/2009 Wednesday

6

Stayed for three nights in February 2009. We stayed in a junior suite. The bedroom and it's ajoining room were very clean with very good views from the corner room. We were a little concerned that we would be staying in a rather quiet part of Venice. However there was no need to worry as we purchased a 72 hour tourist card which gave us unlimited access to the water transport system. The water bus station of Sant'Elena is only 2 minutes from the hotel and is ideal for visiting the Lido or the island of Murano. The decor of the hotel and the quality of the food are of a high standard. I would wholeheartedly recommend this hotel to anyone visiting Venice. George Clark

George Clark-Scotland

25/02/2009 Wednesday

9

We had a very pleasant stay at the hotel. The staff was very friendly and helpful. Our room was very nice and well suited and clean. The breakfast was fantastic. We think Hotel Sant'Elena is one of the best hotels where we ever stayed. The only thing we can't vote for is the restaurant menu selection because it was closed during our stay. Thank you very much for three wonderful and unforgettable days.

Dieter Kraus Germany

23/02/2009 Monday

10

It was a pleasant stay. I loved the junior suit. Made me feel like a princess.

Anne Seier-Germany

19/02/2009 Thursday

9

Era bellissimo,,ci siamo sentiti davvero bene

Paderi Giada-Switzerland

19/02/2009 Thursday

10

Particular compliments to Silvo at Reception who was very welcoming and made our stay very special. Very enjoyable, will return and highly recommend to friends.

Aileen Harbourne-Ireland

10/02/2009 Tuesday

10

I can 100% reccomend the hotel sant'elena :-)

Carsten Juppe Sweden

09/02/2009 Monday

8

The reality of the hotel does not correspond to the web site about the distance from center of historical city. We thought it was 15 minutes walk, but in reality it is 25 minutes walk, and 10 minutes by vaporetto.

Gilles France

12/01/09 Monday

8

Very nice accommodations and wonderful breakfasts. Buffet was maintained and stocked well. Housekeeping response time was very fast. Feather down pillows would be a nice addition.

Anonymous Missouri

12/01/09 Monday

9

Our stay was very pleasant, and the hotel is excellent value. It can be hard to find at night.... but that goes for all Venice hotels. Would definitely recomment for young couples and families.

Anthony Ireland

08/01/09 Thursday

9

We would like to thank all the staff at Hotel Sant' Elena for making our stay a memorable one. We spent 7 nights in November 2008 and stayed in a junior suite which overlooked the beautiful hotel garden. The room was modern, clean and quite large compared to other hotels in venice. The breakfast was excellent. We would definitely stay in this hotel should we ever return to venice!

Anonymous Ireland

02/01/09 Friday

10

We had a lovely stay at Hotel Sant'Elena and I would certainly recommend it

Anonymous United Kingdom

29/12/08 Monday

9

Location of the hotel is excellent. our room was very clean and comfortable. Mattress a bit to soft. Quality of food not good enaugh for a four-star hotel and high prices. Employees friendly

Anonymous United Kingdom

22/12/08 Monday

8

Our romm was on the fourth floor and it was really nice and comfortable. Everything was fine. A hotel to reccommend.

Ferran Forns Girò Spain

21/12/08 Sunday

10

Wonderfull

Anonymous Italy

20/12/08 Saturday

8

We heard of your hotel via an offer from Travel Zoo, we were more than delighted by our choice. We thought the hotel was in an excellent location as we could just walk into St Marks Square. The Staff could not have been more helpful. It is the cleanest hotel we have ever stayed in. The food was very good, again with excellent service. We would, and have, recommended the hotel on our return. And yes we would like to return ourselves.

Marshall Webb - United Kingdom

19/12/08 Friday

10

Drinks at the mini bar not fresh (hot)

Mores Sandy - Luxemburg

16/12/08 Tuesday

9

Very enjoyable. Friendly, helpful staff. Odd settee - very uncomfortable. Noisy air conditioning. Overall = great.

Brian W. - United Kingdom

11/12/08 Tuesday

7

This was a beautiful facility, off the beaten path of the hubbub of Venice, and a quiet alternative to the more centrally-located hotels in Venice. We would definitely recommend this property to others. My only complaint was the access to the Internet, which was unreliable, slow, and often gave no warning before expiring, so that, on several occasions, after composing an e-mail, it was lost without the ability to recoup it. It was not reliable, and was incredibly slow. Further, as an American traveler unfamiliar with European keyboards, I spent a great deal of time trying to find the correct letters on the keyboard, which used up time on the allotment quickly. The breakfasts were delicious -- atypical of the croissant and cappuccino we received at other B&B hotels in Italy, and included a full array of breakfast options. We did not eat at the dining room, but the food on the menu looked delicious. This was a great find, and the directions from the train station to the hotel via the water taxi were perfect.

Anonymous - Arizona

30/10/08 Thursday

10

The hotel has a nice and quiet location and still only a few stops from the San Marco

Anonymous - Holland

30/10/08 Thursday

8

The room was very hot, and the air conditioning had been turned off. I didn't really appreciate the front desk staff laughing at me when I asked about it. Opening the window resulted in my wife getting bitten several times by insects.

Anonymous - United Kingdom

30/10/08 Thursday

7

Hotel was recommended by a colleague and it lived up to expectations. Quiet residential location, away from the buzz which was nice, but only 20 minutes walk from St Marks Square or 5 minutes by vaporetto. Lovely large room very well appointed. Did not use restaurant in evening but breakfast was excellent especially if taken in the conservatory in the garden which was lovely. Hope to return to Venice in the next year or two and would re-book Sant'Elena without hesitation.

Maurice Frize - Scotland

26/10/08 Sunday

8

We have been visiting your hotel for many years now, we have recently just visited with our new born baby and had another fantastic trip! Thank you for your excellent service and help especially with sterilising our baby's bottles!! Looking forward to many more years visiting now as a family

Lucy&Shaun Palmer - Greece

23/10/08 Thursday

10

The caprets in the room that we stayed are stained. Even clean,they give the wrong impression. Also the matresse are not comfortable, probably they need renewal?No ventilation in the bathroom.

Mary Dalkafouki - United Kingdom

23/10/08 Thursday

8

We have always been very happy with our stays at your hotel.

Renzo Sarin - United Kingdom

20/10/08 Monday

-

We stayed at Hotel Sant'Elena for 2 nights. At first I thought it was a little too far from the centre of Venice but later decided that the walk along the canal was an excellent way of seeing things that I would have not seen if I was in the centre. It was also good to get away from the tourist crowds and into a quiet area. The park near the Hotel is lovely and the Hotel is so close to the vaporetto, although we mostly walked to Piazza San Marco. We had to catch the vaporetto to Piazzale Roma on our last day to board the shuttle bus that took us to our cruise ship, Costa, and there were no problems walking to the Sant'Elena stop with our luggage - it was very close. Thank you for a delightful stay.

Irene Ciobo - Quuensland

21/10/08 Tuesday

10

The Hotel is difficult to find from the waterbus stop there is one small sign pointing straight ahead the path then forks off left and right. We arrived late at night it was dark and there was nobody to ask directions from. We found the hotel by accident. On arrival the reception staff were less than helpful when we asked if we could get a meal or room service. Why does a four star hotel close it's kitchen on a Saturday evening?? We found this very odd. When we asked if there was anywhere nearby we could eat we were told to go to the Lido or the centre of Venice, as it was almost 11pm and we had been travelling since early afternoon we decided to go to bed and eat the next day. When we got to our room we found the air conditioning was not working as it was a mild evening and quite warm I phoned reception to ask if the air con was faulty or just switched off, I was told it didn't work and the soloution was to open the window!!! I also asked if it was possible to move to a smoking room as at no time during the booking or arrival stage were we asked our preference?? I was told this was not possible as the hotel was fully booked, this was blatently untrue as there were many rooms not in use as I found out later. Not a very good start to our stay especially as we were celebrating out 25th wedding anniversary! To be honest if we had not already paid for our room and the fee was non refundable we would have moved hotel the very next day such was our disappointment.

Derek Tuffley - United Kingdom

Dear Mr. Tuffley,

First of all we would like to thank you for your comment. We are deeply sorry for not reached your expectations; we strive to ensure all our guest a satisfying experience.

From waterbus stop to hotel there are different signs pointing that can help our guest to reach the Hotel Sant'Elena. It's difficult found a restaurant open after 11.00pm except any on centre of Venice or Lido like the staff propose you. Our restaurant remained open (according fixed hour 07.30pm - 10.30pm) with closing Sunday, but we can offer a fast meal service at bar if required by our guest. During your stay the hotel had only two single rooms available and it was not been possible give other rooms. Thanking you for your help and comments, we remain at your complete disposal.

                                                                                                                                             Customer Care - Hotel Sant' Elena

20/10/08 Monday

3

Very enjoyable stay in great location just far enough away from the hustle and bustle but within easy walking distance of all attractions. Staff very helpful and friendly. Thoroughly recommned it!

Anonymous - Quuensland

20/10/08 Monday

9

Thanks

Carlos - Mexico

20/10/08 Monday

9

Pleasant hotel with delightful inner garden, away from the hustle and bustle of very busy Venice

Anonymous - United Kingdom

20/10/08 Monday

7

The location is great and very convenient to Lido and the centre of Venice. The surrounding is gorgeous and great to watch the vaporetto goes by! The food was excellent, as well as the service. The room was clean as a whistle and the bed ever so comfortable! We loved this hotel and will come back next time. Anyone interested? Go for it without thinking twice.

Cecil Adam - United Kingdom

20/10/08 Monday

10

Hotel trèàable, dans un style intèrieur plutot moderne, dans un environnement calme et verdoyant. Juste un soucis : chambre froide pour cet fin septembre et climatisation toujours remise en route par èquipe mènage (+volets fermès alors que faire rentrer la chaleur eut ètè mieux).

Anonymous - France

20/10/08 Monday

8

A fantastic hotel in a nice quiet part of Venice. The only complaint I have is about the bed. It was a huge mattress but it was one of those that is joined together. The join was very hard and unconfortable. We might as well have stayed in two separate single beds. This wasn't very romantic for our honeymoon! Other than that this is a superb hotel and would highly recommend.

Anonymous - United Kingdom

20/10/08 Monday

8

Really pleasant and comfortable

Anonymous - Spain

14/10/08 Tuesday

8

Enjoyed the stay very much, the room was very clean and modern and the bathroom was nice. Breakfast was excellent with a huge choice. The location of the hotel is in a quiet area but still walkable to the centre of Venice so is ideally situated. I would recommend this hotel to friends and family.

Simon Field - United Kingdom

07/10/08 Tuesday

9

We enjoyed our stay. Close proximity of vaporetto and ability to walk to Saint Mark Square very convenient.

Anonymous - New York

07/10/08 Tuesday

8

We loved the hotel and intend to return every September which is our wedding anniversary. Slight disappointment this year was that you have removed the kettles from the rooms! You know we English love out tea!

David and Jacqui - Leicestershire

07/10/08 Tuesday

10

The carpet of the rooms were not properly cleaned.

Eneko Barrena - Spain

07/10/08 Tuesday

10

Very helpful staff and excellent service.

Reeva Singh - Great Britain

07/10/08 Tuesday

8

Je ne parle pas anglais!! Seul reproche à faire, les fauteuils et moquettes un peu dèfraichis.

Lèvy Martine - France

29/09/08 Tuesday

10

We can't give my opinion about restaurant, bacause it was closed.

Anonymous - Spain

25/09/08 Tuesday

10

We appreciated the decoration and cleaness of our rooms, the breakfast and professionalism. The hotel is deally located to have a rest in the calm after a touristic visit in the crowded city center.

Anonymous - France

23/09/08 Tuesday

9

Nice staff, nice room, almost perfect!

Anonymous - France

22/09/08 Monday

8

Everything was perfect, location, room price, breakfast except Internet that did not work in my room and one lady at the front desk who was a bit abrupt.

Anonymous - Quebec

22/09/08 Monday

10

Great hotel set in quiet neighbouhood but conveniently located to the water taxi and only a 20 minute walk to all the major locations.

Neil McMillan - England

22/09/08 Monday

8

Unfortunately hotel restaurant was closed (suprisingly in high season - mid - august). However a sandwich was available at bar.

Dora Maria Abendschein - Germany

11/09/08 Thursday

8

Quiet, authentic area not too far from the centre; simply advise front desk staff to smile a little bit more.

Anonymous - France

11/09/08 Thursday

10

Great and pleasant stay! One little minus: no German TV Channels ot Text...

Anonymous - Germany

11/09/08 Thursday

9

It's the second time we went in the hotel, so we like it very much. But the room for the breakfast is too small.

Anonymous - France

10/09/08 Wednesday

8

Restaurant closed

Anonymous - France

10/09/08 Wednesday

9

Scrambled eggs,bacon and bread have room for improvement at , but otherwise we enjoyed our second visit immensely, particularly the quietness , the vaporetto to the Lido.

Graham Preston - N. Ireland

16/08/08 Saturday

10

We had a wonderful time and quiet nights.

Josef - Germany

15/08/08 Friday

10

The only thing we missed was a pool.

Kyd Rudolf - Switzerland

15/08/08 Friday

7

Our stay at the hotel sant elena was fantastic ,we had no problems at all and will be staying again . We cant comment on the evening menu as we did not use this

Kevin Methley - South Yorkshire

15/08/08 Friday

10

I thoroughly enjoyed our stay at the hotel, it was a fantastic hotel in a very nice quiet location

Anonymous - Hempshire

15/08/08 Friday

10

I enjoyed my stay very much. It was nice to have a good hotel as a starting point for us visits.

Anonymous - Netherlands

15/08/08 Friday

8

Sadly between breakfast and 17.00 the bar is closed and there isnt a cup of coffee available in the whole hotel.

Chris Siebum - Holland

14/08/08 Thursday

7

We were pleasantly surprised by the location, especially when the court yards and area near the vaporetta came alive on the Monday (we arrived on a Sunday and it was very quiet!). The room and hotel were absolutely fine. We were happy with our stay although it didn't feel like a four star hotel - a very nice three star, perhaps. The location turned out to be perfect, and the front desk advice on our arrival was great. We enjoyed a nice meal and help orienting ourselves. I would recommend the hotel and the ease of access from all areas of Venice. The breakfast was fine, but again the quality wasn't quite a four star. Having said that, it was included with the price which was much less than our four star in Verona (which didn't include breakfast).

Lynn - Canada

29/07/08 Tuesday

9

TV was not 100% working-everything else perfect.

Erwin - Austria

28/08/08 Monday

8

It’s the second time that we’re stayed in S. Elena Hotel. We like it, because its location is a litle fare from the historic centre, so it's location is so nice.

Eleusis Santiago - Sao Paulo

24/07/08 Thursday

10

I really liked my stay at Hotel Sant'Elena. The hotel is located next to the only big park in the centre of Venice, which was really nice to escape the heat of the afternoon sun without needing to stay in the nicely air-conditioned room.

Maarten De Munck - Belgium

11/07/08 Friday

9

Reasonably priced in Venice terms

Anonymous - Switzerland

11/07/08 Friday

8

Very good. Will go again. Special thanks to Angela, very helpfull.

Anonymous - Belgium

28/06/08 Saturday

10

A stunner out of the hustle bustle in resedential area FANTASTIC

Anonymous - New Zealand

27/06/08 Friday

10

Overall expereince was disappointing as feel the website sells the hotel, actual reality is quite different. On arrival at the hotel at 11pm on Friday the bar was shutting down and there was no comfortable area to sit in and no food to eat. It was made quite clear that the guys working on the bar wanted to shut the bar asap and we were not made to feel welcome in this respect. All this would be ok but there was nowhere in the area to eat or have a drink so think it important for the hotel to offer a more complete service. The card system for the rooms is poor as the light go off in the room after a short while if the card isn't inserted properly and this happened on a number of occasions and is fundamentally dangerous and needs reviewing asap. Never experienced this problem before. The hotel has a nice garden area but is not set up to cater for those who actually want to sit in it or have a drink! This needs reviewing. On Sunday everything seems to shut down completely and we couldn't get a drink/refreshments all day in the bar! Ridiculous. Reception staff and cleanliness of rooms all good though having said all the above.

Heather Woodward - Glouchestershire UK

Dear Ms. Woodward,

First of all we would like to thank you for your comment. It’s our end to ensure a positive correspondence between our web site and the reality.Our door locking system fully respects the Italian law, which gives detailed instructions about Hotel security and locking system.The restaurant remained open (according fixed hours 07.30pm & 10.30pm) with closing Sunday and after a internal control the bar closed at 12.00pm. We hope your doubts have been now clarified.

Thanking you for your help and comments, we remain at your complete disposal.

             Customer Care - Hotel Sant' Elena

25/06/08 Wednesday

4

Great value in a wonderfully quiet location just what we wanted to find. Only 100 yards from a water-bus stop and fifteen minutes or so walks to St Marks Square.

David Bannister - Lincolnshire UK

24/06/08 Tuesday

9

In general, Hotel Sant'Elena looks better in its Internet page. Rooms is smaller that in the Internet picture.

Anonymous - Spain