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The opinion of our guests is fundamental to know and improve their needs.
We have sent the questionnaires to all who have booked directly on our website. All comments if authorized by the author will be published.
The management can reply to clarify what happened.
thank you for leaving a feedback on our BEST WESTERN PREMIER Hotel Sant’Elena. We are always ready to welcome with open arms the opinions of our guests.
We are pleased your overall experience here was great: guests satisfaction is the main goal of our management.
With regards to your observation on the restaurant, we would like to let you know the chef is the same as always and generally our guests are very satisfied with courses we serve.
We are glad you chose our BEST WESTERN PREMIER Hotel Sant’Elena and we hope to see you soon to serve once more your lodging needs.
Customer Care BEST WESTERN PREMIER Hotel Sant'Elena