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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

Комментарии наших гостей

 
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The opinion of our guests is fundamental to know and improve their needs.
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общий

8.5
На основании
86 отзывов

Составные части оценки

Quality of Guest Room: 8.6
Cleanliness of Guest Room: 8.6
Helpfulness of front desk staff: 8.8
Quality of breakfast: 8.5
Intent to Recommend: 8.5
Francesco
Italy
02 Jul 2013
Veramente bello.
9
Anonymous
New Zealand
02 Jul 2013
Most delightful reception staff. Gabriel in particular made us fell most welcome.
10
Anonymous
Belgium
02 Jul 2013
Shower and bathroom are not so convenient. TV channels could be more international.
9
Anonymous
Norway
02 Jul 2013
Minor dissatisfactions: 1. Bathtub not clean at all! 2. Was billed for glasses of wine not consumed in the resturant.
9

Dear Guest,

Thank you for taking the time to answer to our BEST WESTERN PREMIER Hotel Sant’Elena web-survey. We are deeply concerned about the events that happened during your stay here, please accept our sincere apology. Guest satisfaction is the goal of our management and we do always our best to meet it. Thank you for choosing our BEST WESTWERN PREMIER Hotel Sant’Elena: we will continue to do our best to be worthy of your selection. We are waiting for a future opportunity to better serve your lodging needs.

Customer Care Hotel Sant'Elena

Gilbert Badot
Belgium
02 Jul 2013
After several stays during the last years, we experienced a continuous improvement of the overall quality of the Hotel Sant'Elena.
10
Anonymous
Australia
01 Jul 2013
Very nice conversion of the convent to hotel. Great location close to park and vaporetto stop, pleasant neighbourhood. Breakfast staff very smartly attired - nice breakfast spread. Air-conditioning wasn't working for one night.
8
Anonymous
France
28 Jun 2013
Il cliente non ha lasciato un commento
7
Anonymous
USA
28 Jun 2013
Gentleman at front desk was extremely helpful to us with directions.
10