Комментарии Hotel Sant'Elena Venice | Hotel Sant'Elena
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BEST WESTERN PREMIER HOTEL SANT’ELENA

 

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общий

8.9
На основании
88 отзывов

Составные части оценки

Quality of Guest Room: 8.8
Cleanliness of Guest Room: 9.2
Helpfulness of front desk staff: 9.3
Quality of breakfast: 8.5
Intent to Recommend: 9
Anonymous
Belgium
29 May 2016
Very good competent staff. Good room but noisy parquet.
8
Juliana
Germany
23 May 2016
Das Personal beim Frühstück ist definitiv zu schulen. Bis auf eine Dame (blond, über 50) vermitteln die anderen den Eindruck, als ob Gäste lästig seien und stören. Wenig Aufmerksamkeit.
9

Dear Mrs Juliana,

we would like to apologize if the breakfast staff were not polite and helpful as usual. We informed our Food & Beverage Manager of your obeservation, in order to improve the quality of our service and offer our guests a unique and memorable experience.

We sincerely hope to see you soon at our home.

Best regards,

Customer Care BEST WESTERN PREMIER Hotel Sant'Elena

Anonymous
22 May 2016
Very pleasant, staff friendly and very efficient. Thanks!
10
Anonymous
UK
09 May 2016
Il cliente non ha lasciato un commento
10
Anonymous
Japan
09 May 2016
Il cliente non ha lasciato un commento
9
Anonymous
Switzerland
08 May 2016
In total very satisfied, a bit distant to the centre thus being quiet, but close enough to reach the centre in a short time.
8
Anonymous
UK
08 May 2016
An excellent and very comfortable stay in an area sufficiently distant from the tourist crowds but accessible to the central sigthts.
10
Anonymous
Belgium
08 May 2016
Il cliente non ha lasciato un commento
9
George Lawlor
UK
02 May 2016
My wife Ann and I have just returned from Venice and we had a lovely stay at the Hotel Sant'Elana. We found the staff to be very friendly and helpful, the breakfast choice really good and varied and we were delighted to receive a room upgrade without requesting one which was a nice touch. The area around the hotel is residential and quite quiet which suited us. The ACTV water boat pier is very close by (150m) and there are numerous water boat options to San Marco, etc so getting back and forth to the city centre was very easy. Highly recommend the Vivaldi concert by L'Orchestra dei Virtuosi di Venezia in San Marco Piazza , only 26 euros per person!! Venice is a great city to see from both on the water or on foot.......so enjoy!!
10
Anonymous
UK
02 May 2016
Il cliente non ha lasciato un commento
9
Anonymous
27 Apr 2016
A wonderful hotel in a quiet peaceful area. Staff couldn't have been more helpful and attentive.
10
Hans Kruse
Netherlands
25 Apr 2016
Super hotel and super staff i will return.
5
Tom & Suzanne
USA
22 Apr 2016
Very nice hotel in a quaint and quiet residential neighborhood. Easy walk from the vaporetto (as you leave the boat, take the diagonal path to the right). Breakfast was lovely and served until 11 AM. Most hotels stop at 10. The extra hour is a terrific luxury on a vacation and was very popular with the guests when we were there.
9
Christelle Ferré
France
20 Apr 2016
Tout a été parfait!!!!
10
Adeline Merlin
France
20 Apr 2016
Il cliente non ha lasciato un commento
10